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AICO is a voice- and chat-agent runtime. It orchestrates conversations over phone (SIP), WhatsApp, SMS, an embeddable web widget, and native clients through a graph-based flow executor that calls swappable STT, TTS, and LLM providers.

Stack

Deployment shapes

AICO ships the same application in three shapes:
  • Cloud (multi-tenant SaaS) — Kubernetes charts, GitOps-managed.
  • Dedicated instance — the full platform on a single host as a self-contained container bundle, on our infrastructure or yours (on-prem). Includes a guided update script and restore runbook.
  • Customer Kubernetes — the same charts with partner-supplied values for customers who run their own clusters.
All shapes are generated from one manifest pipeline, so a dedicated instance runs the same services and versions as the cloud product.

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